Leadership for Performance Excellence (LPE) aims to strengthen the ability of senior executives from nine organizations—two CCACs and seven hospitals—in the Ontario healthcare system to design and realize quality as a core business strategy. This 16-month program (April 2009-October 2010) embraces the Institute for Healthcare Improvement (IHI) framework of Seven Leadership Leverage Points and helps participants develop a deeper understanding of the practices necessary to lead and inspire change in the way they deliver health care to patients.
To achieve this goal, LPE provides the CEO, three to four senior executives, and one to two board members with a program of focused leadership and improvement training, action-based learning, networking, and peer mentorship. In addition to the time commitment for the structured elements of the program, executive teams will devote significant time in their organizations to operationalizing the strategies and ideas in their quality plans, supported by CHQI.
Leadership for Performance Excellence is in perfect alignment with CHQI’s goals of strengthening capability for improvement among leaders in the healthcare system, and of working with healthcare executives to build the business case for transforming their organizations through the pursuit of quality.
LPE has four components:
Executive Quality Academy (EQA)
In April 2009 senior executives and board members from each participating organization, along with CHQI staff, attended an intensive three-day IHI program where they developed a detailed executive quality plan that will allow each organization to achieve a small number of “how good, by when” system-level quality aims. Execution of this plan will be a central component of the LPE program. Progress on the implementation of the plan will be reported to CHQI throughout the duration of the initiative.
Mentorship Program
The executive mentorship program will provide participating organizations with peer mentorship from executives of high-performing organizations from other jurisdictions that are on the leading edge of improvement in healthcare. CHQI, together with an advisory committee, will pair mentee and mentor organizations using organizational profiles, readiness assessments, and the themes of their action-based learning initiatives.
Action-based Quality Improvement Initiative
To achieve organizational goals as defined in the “how good, by when” plans, the leaders’ development work will be linked to at least one action-based quality improvement initiative that has a strong measurement component. Progress on action-based improvement project goals will be reported to CHQI throughout the course of the program.
Collaborative Networking Meetings
CHQI will host three networking meetings in Toronto for the nine LPE organizations. These facilitated meetings will enable organizations to discuss their progress and challenges in implementing their quality plans generated during the EQA, to discuss specific challenges relating to the system-level initiatives to which the quality plans are linked, and to acquire strategies for accelerating progress on these initiatives within their organizations. Full executive team participation in these collaborative sessions will be required. The two networking meetings took place on
September 25, 2009 and
January 26, 2010.
Project Lead: Genevieve Obarski