Quality by Design aimed to define strategies and models for achieving and sustaining improvement that might be emulated in Ontario. Specifically, the project set out to:
- Identify and define elements of healthcare systems capable of quality improvement.
- Identify strategic investments (models, approaches, and tools) for implementing these elements.
- Develop a detailed understanding of how these strategic drivers have been implemented and sustained in these systems.
Following a literature search and review, site visits were conducted with leaders and staff at five international and two Canadian high-performing healthcare systems that have made, sustained, and spread improvements in quality.
Project Lead: Lynn Dionne