Senior Leadership Stream

Leadership Series 1 - October 29th, 2007

Channeling Attention to Support Improvement

Leading Care Redesign (PDF) (On Demand Video)
Nancy Schlichting and William Conway 

• Leading Patient Flow Improvement at St. Joseph's Health Centre (PDF) (On Demand Video) 
  Carolyn Baker
• Channeling Attention to Support Improvement in the Flo Collaborative (PDF) 
  Paula Blackstien-Hirsch

 Other Documents 

•  October 29th Agenda (PDF)

• Executive Review of Improvement Projects: A Primer for CEOs and other Senior Leaders (PDF) 

Leadership Series 2 - February 26th, 2008

Board and Physician Engagement in a Quality Agenda

• Welcome and Flo Collaborative Update (PDF) 
  Paula Blackstien-Hirsch, Centre for Healthcare Quality Improvement
• Getting Boards on Board: Trustee Leadership of Quality (PDF) (On Demand Video) 
  James Conway, Institute for Healthcare Improvement
• Leading Quality on Canadian Boards: The Ottawa Hospital Experience (PDF) (On Demand Video)
  Dr. James Nininger, The Ottawa Hospital Board of Governors
• Engaging Physicians in Quality and Patient Safety (PDF) (On Demand Video)
  Dr. Wendy Levinson, Department of Medicine, University of Toronto
• Physician Engagement Strategies in Calgary Health Region (PDF) (On Demand Video)
  Dr. Joseph Dort, Calgary Health Region

Other Documents

• February 26th Agenda (PDF)

Leadership Series 3 - May 28th, 2008

Execution of Strategic Improvement Initiatives

• Welcome and Opening Remark (PDF)
• Paula Blackstien-Hirsch, Centre for Healthcare Quality Improvement
• Keynote Address: How Can We Improve Patient Flow? (PDF) (On Demand Video)
• Kate Silvester, UK National Health Service
• Achieving Strategic Results (PDF) (On Demand Video)
• Peter Knox, Bellin Health    
• Lean Strategies in the Five Hills Health Region (PDF) (On Demand Video)
• Dan Florizone, Five Hills Health Region

Other Documents & Resources

• May 28th Agenda (PDF)
• Sustainability and Spread Fact Shee (PDF)
• Suggested References - Lean Thinking and Process Improvement (PDF)
• Richard Steyn’s website was designed to provide access to computer models (including the model used by Kate Silvester during her May 28th presentation) relating to: demand and capacity management; variation; dynamics of flow; control of flow; statistical process control; clinical engagement.   

Leadership Series 4 - September 19th, 2008

Sustainability and Spread

• Flo Collaborative Update (PDF)
  Paula Blackstien-Hirsch, Centre for Healthcare Quality Improvement
• Keynote Address: Keeping the Engine Running - Successful Spread and Sustainability (PDF)
  Dr. Lynne Maher, NHS Institute for Innovation and Improvement
• Spread of Improvement Work in a Local Healthcare System (PDF)
  Teresa Smith, Hamilton Health Sciences Centre
• Where Do We Go From Here? (PDF)
  Dr. G. Ross Baker, Department of Health Policy Management and Evaluation, University of Toronto