Privacy

At the Centre for Healthcare Improvement (CHQI), we understand that privacy is one of the biggest concerns for Internet users. CHQI respects the privacy of every person who visits our website or uses our resources. We've created this statement to demonstrate our commitment to your privacy and to show the value we place on the information you provide to us.

Links to other websites

CHQI contains links to other sites. CHQI is not responsible for the content or privacy practices of these sites. We encourage you to read the privacy statements of these linked sites, as their policies may differ from our own.

About information you volunteer

In various places on our website, we may request information from you. This might include your name, email address, other contact info, and demographic data such as your occupation. We use this information to:

• send you an electronic newsletter or alert, if you've requested it;
• provide you with information you have requested about CHQI or about our work;
• send you an email confirming a subscription or download.

We will never share, sell, or rent individual personal information without your advance permission or unless ordered by a court of law.

For visitors to our site who are under 18 years of age, we strongly recommend that you obtain the permission of a parent or guardian before providing us with any information.

About information we collect automatically

Technical and Demographic Information
CHQI collects technical and demographic information about you that does not personally identify you. Examples of this type of information include the computer operating system you use, your Internet browser, your domain name and IP address, and the Web pages you view. IP addresses are not linked to personally identifiable information. We use this information to diagnose problems with our website and to better tailor its content to your needs.

How we use cookies

A cookie is a small text file placed on your computer that uniquely identifies you. It tells our web server when you return to a page you've already visited. We use cookies in several places:

• When we send you an email with a link to a Web page, we use a cookie to automatically enter your email address on a Web page form, so you don't have to type it.
• We may share aggregated demographic information with our partners. This is not linked to personal information that can identify any individual person.

How we protect the information you provided

CHQI takes strong precautions to protect the information you provide from loss, misuse, unauthorized access, alteration, or destruction.

How you can change the information you provided

If you have provided information to CHQI and would like it deleted from our records, or you would like to update information you've given us, please send an email to chqi@changefoundation.com 

CONTACTING US

CHQI  does not send or condone unsolicited email, or "spam". We send email only to people who have requested our newsletter, or asked for information about our work. If you feel you've received unsolicited email from CHQI, please send a message to chqi@changefoundation.com. We promise to deal with your issue promptly.

Other concerns

If you have questions or concerns about our privacy policy, you can contact us by phone, fax, email or conventional mail.

Contact information:

Mailing Address: 
Centre for Healthcare Quality Improvement 
P.O. Box 42
200 Front Street West, Suite 2501
Toronto, ON
M5V 3M1

Phone: 416.205.1524
Fax: 416.205.1440

Visit: www.chqi.ca
Public inquiries: chqi@changefoundation.com