Quality improvement Tools

QI Basics
QI Training Workshop Booklet (The FLO Spread Strategy) (PDF) – this 231 page booklet provides an overview of many QI concepts including the Model for Improvement, Measurement, Process Mapping, Lean and principles for Spread and Sustainability.

Establishing Aims

• High-Level Aim Tree Diagram Template (PPT)
• High-Level Aim Tree Diagram Template (XLS)
• Tree Diagram Template (DOC)
• Leadership Reporting Template (PPT)
• PDSA Recording Form (DOC)
• PDSA Feedback Form (DOC)

Measurement

• Operational Definitions form (DOC)
• Measurement feedback form (DOC)
• Interpreting Run Charts (PDF)

Process Mapping

• Process Mapping using PowerPoint (PPT)

Creative Thinking

• de Bono’s Six Thinking Hats (PDF)

Spread & Sustainability

• NHS Sustainability Guide (PDF)
• Excel Worksheet for Calculating Sustainability Score (XLS)
• Action Plan for Building Sustainability (DOC)
• Communication Plan Template (DOC)
• Staff Involvement Plan Template (DOC)
• Readiness for spread assessment tool (PPT)
• Spread and sustainability checklist (PDF)

Quality improvement Approaches & Methods

• Lean Strategies in the Five Hills Health Region (/PDF) (42:36)
  Dan Florizone, Five Hills Health Region